A:No. North Pole Lighting Company is a full turn-key decorating service that provides all materials. We cannot insure workmanship or provide warranty for owner-provided lights.

A:Of course! As part of our decorating service, we will remove and store the lights in the off-season. Removals typically start the first week of January, but if you prefer to stick with the Denver tradition of leaving your lights up through the finish of the National Western Stock Show, we are happy to accommodate.

A:The sooner the better! We will offer a discount to those willing to have lights installed in early fall. It is a short, fast paced season to get lights installed and our schedule fills up fast!

A:Yes. We only use top of the line commercial grade lighting and decor. We custom cut each light strand for your home or business to ensure a perfect fit. We can do custom color patterns or bulb spacing. Our garland, wreaths, and bows are top of the line. At the end of the season our bright, red bows will still have the same brilliant, red color as they did at the start of the season. Say goodbye to the sun-faded, washed out, pink color that you get from retailer’s bows.

A:If a bulb goes out or you have another problem with your lights we will send a service technician out to fix the issue as soon as possible. Most service calls are free of charge, unless the damage to product is caused by a human.